The Role of Organizational Culture in the Adoption of Digital Learning Technologies
Keywords:
Organizational culture, digital learning, technology adoption, transformational leadership, social capitalAbstract
The purpose of this study was to examine the multidimensional role of organizational culture in the adoption and utilization of digital learning technologies in organizations. This qualitative review employed an inductive content analysis approach. Data were collected through a systematic review of twelve peer-reviewed articles published between 2018 and 2024 from databases such as Scopus, Web of Science, and Google Scholar. Data analysis was performed using NVivo version 14 software and continued until theoretical saturation was achieved. Open, axial, and selective coding were applied to identify key themes, and analytical reliability was ensured through iterative review and comparison with existing literature. The analysis revealed that organizational culture plays a fundamental and multidimensional role in the acceptance of digital learning technologies. Three main themes emerged: cultural values and beliefs within organizations, organizational structure and leadership in facilitating technology adoption, and the social environment and organizational interactions surrounding digital learning technologies. The results indicated that organizations characterized by innovative cultures, transformational leadership, and strong social interactions demonstrated higher levels of digital learning technology adoption, whereas traditional and control-oriented cultures showed greater resistance to technological change. Organizational culture serves as the foundational context shaping employees’ technological behaviors, attitudes, and engagement with digital learning tools. Organizational leaders should institutionalize technological learning values, strengthen social interactions, and foster trust to create the cultural foundation necessary for sustainable adoption of digital learning technologies.
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References
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