The Relationship Between Organizational Learning and Job Creativity in Smart Environments

Abstract

This study aims to examine and explain the relationship between organizational learning and job creativity in smart and technology-driven environments, focusing on how digital infrastructures, dynamic learning culture, and technological interactions enhance organizational innovation. This research employed a qualitative systematic review design with a thematic analysis approach. The study reviewed articles published between 2015 and 2025 in Scopus, Web of Science, ScienceDirect, and Google Scholar databases. Seventeen relevant articles that met the conceptual and methodological criteria were selected and analyzed using NVivo software version 14. The inductive coding process continued until theoretical saturation was achieved, and the main themes were extracted based on conceptual links between organizational learning and job creativity. Findings revealed a reciprocal and synergistic relationship between organizational learning and job creativity in smart environments. Organizational learning facilitates creativity by developing knowledge infrastructures and a culture of experimentation, while creativity enriches learning through innovative feedback loops. Smart technologies such as artificial intelligence, the Internet of Things, and digital collaboration platforms act as key enablers in this process; however, challenges such as cultural resistance, skill gaps, and technological complexity remain significant barriers. The study concluded that integrating organizational learning with smart technologies and strengthening a culture of creativity can lead to enhanced innovation, organizational agility, and sustainable competitive advantage. Managers should balance technological infrastructure, participatory leadership, and learning culture to institutionalize creativity at both individual and organizational levels.