The Link between Knowledge Management and Smart Learning in Innovative Organizations
Keywords:
Knowledge Management, Smart Learning, Innovative Organizations, Organizational Innovation, Artificial Intelligence, Learning CultureAbstract
This study aims to identify and explain the dimensions, processes, and outcomes of the link between knowledge management and smart learning in innovative organizations through a qualitative systematic review. This qualitative review study employed a thematic analysis approach. Data were collected from 12 peer-reviewed articles published between 2015 and 2025 in reputable databases such as Scopus, Web of Science, ScienceDirect, and Google Scholar. Articles were selected based on inclusion criteria, including direct relevance to the topic, publication in academic journals, and full-text availability. Data analysis was conducted using Nvivo software version 14 through open, axial, and selective coding until theoretical saturation was reached. The qualitative analysis revealed three main themes regarding the integration of knowledge management and smart learning: (1) organizational infrastructure including supportive technologies, learning culture, and knowledge-oriented policies; (2) integrative processes encompassing knowledge creation, sharing, and application supported by artificial intelligence; and (3) outcomes such as enhanced innovation, intelligent decision-making, and increased intellectual capital. The findings indicate that merging knowledge management with smart learning creates synergy among humans, technology, and knowledge, leading organizations toward continuous learning and sustainable innovation. The connection between knowledge management and smart learning represents not only a technological necessity but also a strategic approach for enhancing innovation and competitiveness in innovative organizations. Investing in digital infrastructures, strengthening knowledge-sharing culture, and implementing adaptive learning systems can significantly improve organizations’ capacity for smart learning and knowledge management.
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