بازآفرینی نقش مخاطب در هنر تبلیغات دیجیتال در دهه 2010 تا 2020 با تمرکز بر مشارکت خلاقانه
کلمات کلیدی:
مشارکت خلاقانه, تبلیغات دیجیتال, تعامل برند و مخاطب, بازآفرینی نقش مخاطبچکیده
پژوهش حاضر با هدف بازآفرینی نقش مخاطب در هنر تبلیغات دیجیتال در فاصله سالهای 2010 تا 2020 با تأکید بر مشارکت خلاقانه مخاطبان در فرایند تولید، بازتولید و گسترش محتوای تبلیغاتی انجام شد. این پژوهش با رویکرد کیفی و روش تحلیل مضمون انجام شد. جامعه پژوهش شامل متخصصان تبلیغات دیجیتال، مطالعات رسانه، بازاریابی دیجیتال و تولیدکنندگان محتوای شبکههای اجتماعی بود که به روش هدفمند انتخاب شدند. دادهها از طریق مصاحبههای نیمهساختاریافته و تحلیل محتوای نمونههای منتخب کمپینهای تبلیغات دیجیتال گردآوری شد. سه کمپین #ShareACoke، The Most Interesting Man in the World و Your Shot بهعنوان نمونههای شاخص انتخاب و تحلیل شدند. دادهها با استفاده از نرمافزار MAXQDA کدگذاری و تحلیل شدند و مضامین اصلی و سازماندهنده استخراج گردید. نتایج نشان داد که نقش مخاطب در تبلیغات دیجیتال از دریافتکننده منفعل پیام به مشارکتکننده فعال، تولیدکننده محتوا و همآفرین معنا تغییر یافته است. یافتهها سه محور اصلی شامل «گذار از ارتباط خطی به ارتباط تعاملی»، «تبدیل مخاطب به همآفرین تبلیغاتی» و «ادغام تجربه زیسته مخاطب با روایت برند» را آشکار ساخت. همچنین، تحلیل کمپینهای مورد مطالعه نشان داد که شخصیسازی، محتوای تولیدشده توسط کاربران، داستانپردازی، هشتگسازی و مشارکت در شبکههای اجتماعی موجب افزایش تعامل برند و مشتری، تقویت هویت برند، افزایش وفاداری مخاطبان و گسترش دامنه تبلیغات شده است. نتایج همچنین نشان داد که مخاطبان از طریق بازنشر و بازآفرینی محتوا، نقش مهمی در مشروعیتبخشی و گسترش پیامهای تبلیغاتی ایفا میکنند. تبلیغات دیجیتال در دهه 2010 تا 2020 از الگوهای سنتی و یکسویه فاصله گرفته و به ساختاری تعاملی، مشارکتی و شبکهای تبدیل شده است که در آن مخاطبان به بخشی از فرایند خلق معنا و هویت برند تبدیل میشوند. مشارکت خلاقانه مخاطبان نه تنها اثربخشی تبلیغات را افزایش میدهد، بلکه موجب شکلگیری روابط عاطفی و پایدارتر میان برند و مخاطبان میشود. از این رو، مخاطب در تبلیغات دیجیتال معاصر دیگر مصرفکننده صرف نیست، بلکه بازیگری فعال در اکوسیستم رسانهای و تبلیغاتی محسوب میشود.
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