شناسایی و رتبه‌بندی مؤلفه‌های خدمات عمومی نوین به منظور توسعه پایدار اجتماعی، اقتصادی و زیست‌محیطی شهری

Almazrouei, F., Sarker, A. E., Zervopoulos, P., & Yousaf, S. (2024). Organizational Structure, Agility, and Public Value-Driven Innovation Performance in the UAE Public Services. Heliyon. https://doi.org/10.1016/j.heliyon.2024.e33261

Aryatama, S., Miswan, M., Fahriyah, F., Pribadi, T., & Suacana, I. W. G. (2024). Enhancing governance efficiency through digital transformation in public services: Lessons from global practices. Global International Journal of Innovative Research, 2(5), 1648-1661. https://doi.org/10.59613/global.v2i5.171

Deandra, R. A., Nurmandi, A., & Fridayani, H. D. (2024). Implementation of Smart Government, Smart Mobility, and Smart Living Policies in Realizing the Quality of Public Services in Yogyakarta City. Jurnal Ilmu Pemerintahan Kajian Ilmu Pemerintahan Dan Politik Daerah, 9(2), 139-152. https://doi.org/10.24905/jip.9.2.2024.139-152

dewi, K. S., Raharjo, P., Sukmana, P., Rachmatsyah, T. H., & Sudaryana, B. (2024). Strategy Implementation of the Six Smart City Policy to Public Services (Case Tudy in Klaten District). Revista De Gestão Social E Ambiental, 18(8), e07565. https://doi.org/10.24857/rgsa.v18n8-137

Dwiputrianti, S., Amellia, D. Y., Lee, H. K., & Kadelbach, V. (2025). Assessing digital innovations in public service delivery of West Java Province versus South Korea and Mexico. Administratio: Jurnal Ilmiah Administrasi Publik dan Pembangunan, 16(1), 1-26. https://doi.org/10.23960/administratio.v16i1.476

Elareshi, M., Habes, M., Ali, S., & Attar, R. W. (2024). Public Engagement Through Public Service Advertisements for Health Care Awareness During Early COVID-19 in Pakistan. Frontiers in Communication, 9. https://doi.org/10.3389/fcomm.2024.1376717

Ghafeli, N., Chenari, V., Tamimi, M., Makvandi, F., & Amirnejad, G. (2024). Identifying factors and indicators of a justice-oriented public service model based on new smart technologies. Faslname-ye Bazaryabi-ye Khadamat-e Omoomi, 3(1). https://www.jmsp.ir/article_180799.html?lang=fa

Hariyanti, A., & Rahayu, T. P. (2024). Implementation of Good Governance in Improving Public Service Performance at BNNP Central Borneo. Journal of Public Administration Science: Policy Dynamics Public Services and Bureaucracy Transformation, 1(1), 1-6. https://doi.org/10.70074/jaspdt.v1i1.2

Klarić, M. (2023). Smart Digitalization and Public Services in the Eu. https://doi.org/10.25234/eclic/27446

Muhani, U. (2023). Identification of HR Management Training Approaches on Sustainable Public Service Administration Skills in Indonesia. International Journal of Business Economics & Management, 6(1), 78-87. https://doi.org/10.21744/ijbem.v6n1.2094

Muhdiarta, U., Mulyaningsih, S., Wibisono, O. N., Musa, A. E. Z., & Judijanto, L. (2025). Revolutionizing Public Services: The Transformative Power of E-Government in Shaping Efficient Digital Governance. Journal of Information Systems Engineering and Management, 10(54s). https://doi.org/10.52783/jisem.v10i54s.11146

Najjarzadeh Hanjani, M., & Shamsi Moheb, A. (2023). Opportunities and Threats of E-Public Services from an Administrative Law Perspective. Journal of Contracts and Emerging Technologies Law, 2, 21-35. https://mtlj.usc.ac.ir/article_172514.html?lang=en

Nguyen, N. T. H., Nguyen, D., Vo, N., & Tuan, L. T. (2023). Fostering public sector employees' innovative behavior: the roles of servant leadership, public service motivation, and learning goal orientation. Administration & society, 55(1), 30-63. https://doi.org/10.1177/00953997221100623

Petre, R. (2023). The Platform for the European Public Service Media and Culture Sector; Towards a Sustainable and Democratic Model. Sociologia Della Comunicazione, 34(65), 13-30. https://doi.org/10.3280/sc2023-065002

Pham, T. P. T., Nguyen, T. V., Nguyen, P. V., & Ahmed, Z. U. (2024). The pathways to innovative work behavior and job performance: Exploring the role of public service motivation, transformational leadership, and person-organization fit in Vietnam's public sector. Journal of Open Innovation: Technology, Market, and Complexity, 10, 100315. https://doi.org/10.1016/j.joitmc.2024.100315

Prabowo, M. A., Putri, B. A. D. U., & Hanifah, M. N. (2025). Implementation of Javanese Cultural Values in the Professional Ethics of Public Accountants in Public Services. Innovation Business Management and Accounting Journal, 4(3), 84-90.

Şat, N. (2025). Public services digital transformation with competency strategies and future perspectives. https://doi.org/10.4018/979-8-3693-6547-2.ch001

Sciepura, B., & Linos, E. (2024). When perceptions of public service harms the public servant: Predictors of burnout and compassion fatigue in government. Review of Public Personnel Administration, 44(1), 116-138. https://doi.org/10.1177/0734371X221081508

Shahaab, A., Imtiaz, A., & Ross Maude, C. (2023). Public service operational efficiency and blockchain. A case study of Companies House, UK. Government Information Quarterly, 40(1), 101-119. https://doi.org/10.1016/j.giq.2022.101759

Shi, J., Dai, X., Duan, K., & Li, J. (2023). Exploring the performances and determinants of public service provision in 35 major cities in China from the perspectives of efficiency and effectiveness. Socio-Economic Planning Sciences, 85, 101441. https://doi.org/10.1016/j.seps.2022.101441

Sulistiyo, H. (2024). Dimension of Smart Governance in Supporting Public Services in Madiun City, East Java Province. Jurnal Politik Pemerintahan Dharma Praja, 17(2), 47-58. https://doi.org/10.33701/jppdp.v17i2.4812

Tiwari, S. (2023). Public Expectation on Strengthening Municipal Governance Through Government Preparedness in the Public Service Delivery. Kalika Journal of Multidisciplinary Studies, 5(1), 98-112. https://doi.org/10.3126/kjms.v5i1.60913

Yang, Y., Shen, L., Sang, M., & Ding, X. (2025). The impact of digitalization on urban sustainable development - An economic perspective. Technological Forecasting and Social Change, 212, 124005. https://doi.org/10.1016/j.techfore.2025.124005

Zhang, A. (2025). Analysis of the Sustainable Development Pathway of Urban-Rural Integration from the Perspective of Spatial Planning: A Case Study of the Urban-Rural Fringe of Beijing. Sustainability, 17(5), 1-19. https://doi.org/10.3390/su17051857