The Role of Organizational Culture in the Adoption and Success of Smart Learning
Keywords:
Organizational culture, smart learning, technology adoption, learning organization, human competency, transformational leadershipAbstract
This study aims to examine the role of organizational culture in the adoption and success of smart learning in organizations. This research employed a qualitative systematic review approach. The study population consisted of scientific articles related to smart learning and organizational culture. After screening, 12 selected articles were imported into Nvivo version 14. Data were coded and analyzed using Thematic Analysis, and theoretical saturation was applied as the criterion for completing the analysis. The analysis revealed that cultural values and beliefs, organizational structures and processes, and human capacities are the most influential factors affecting the adoption and success of smart learning. A learning-oriented organizational culture, transformational leadership, trust and collaboration among employees, support for innovation, and low resistance to change facilitate the adoption of smart learning technologies. Furthermore, the presence of IT infrastructure, innovative educational policies, learner performance evaluation systems, and a data-driven culture significantly contribute to smart learning success. Human competencies, such as digital literacy, intrinsic motivation, emotional and cultural intelligence, enhance employees’ ability to effectively utilize smart learning systems. The success of smart learning depends not only on technology but on a combination of supportive organizational culture, appropriate institutional structures, and human capacities. Organizations aligned with learning and innovation values experience greater adoption of smart educational technologies, leading to improved productivity and organizational development.
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