Identification and Explanation of the Dimensions, Components, and Indicators of the Systemic Model of Organizational Behavior Excellence
Keywords:
Excellence, Organizational Behavior, Organizational Behavior Excellence, Systemic Model of Organizational Behavior ExcellenceAbstract
This study aims to identify the components and dimensions of a systemic model for organizational behavior excellence to utilize the full potential of employees at individual, group, and organizational levels. This study employed a qualitative approach using content analysis; data were gathered through semi-structured interviews with management and HR experts, followed by a systematic coding process. The study identified a comprehensive model comprising infrastructural dimensions, improvement processes at multiple levels (individual, group, and organizational), and internal/external environmental factors that drive behavioral excellence. Achieving sustainable organizational excellence is unattainable without focusing on employees’ behavioral excellence; the proposed model provides a systematic framework for continuous improvement and effective adaptation to organizational changes.
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