شناسایی ابعاد اصلی زنجیره تأمین اثرگذار بر بهبود خدمات بانکی

Adeiza, A., Abdullahi, M. S., Abdel Fattah, F. A. M., Fawehinmi, O., Ismail, N. A., Arnaut, M., & Ehido, A. (2022). Mediating mechanism of customer satisfaction on customer relationship management implementation and customer loyalty among consolidated banks. Uncertain Supply Chain Management, 10(3), 819-832. https://doi.org/10.5267/j.uscm.2022.3.012

Alzoubi, K., Bataineh, K., Matalka, M., Al-Rawashdeh, O., Malkawi, A., AlGhasawneh, Y., Alghadi, M., Alibraheem, M., & ALzoubi, M. (2023). Critical success factors for business intelligence and bank performance. Uncertain Supply Chain Management, 11(3), 1257-1264. http://growingscience.com/beta/uscm/6161-critical-success-factors-for-business-intelligence-and-bank-performance.html

Ayin, S., & Noori, T. (2024). Presenting a Conceptual Model and Factors Affecting the Implementation of Blockchain-Based Supply Chain Financing in the Iranian Economy. Quarterly Journal of Monetary and Banking Research, 17(62), 565-595. https://doi.org/10.61186/jmbr.17.62.565

Chen, Z., Chen, J., Zhang, Z., & Zhi, X. (2019). Does Network Governance Based on Banks’ E-Commerce Platform Facilitate Supply Chain Financing? China Agricultural Economic Review, 11(4), 688-703. https://doi.org/10.1108/caer-06-2018-0132

Edunjobi, T. E. (2024). The integrated banking-supply chain (IBSC) model for FMCG in emerging markets. Finance & Accounting Research Journal, 6(4), 531-545. https://doi.org/10.51594/farj.v6i4.992

Hung, J. L., He, W., & Shen, J. (2020). Big data analytics for supply chain relationship in banking. Industrial Marketing Management, 86, 144-153. https://doi.org/10.1016/j.indmarman.2019.11.001

Ioannou, I., & Demirel, G. (2022). Blockchain and supply chain finance: a critical literature review at the intersection of operations, finance and law. Journal of Banking and Financial Technology, 6(1), 83-107. https://doi.org/10.1007/s42786-022-00040-1

Kao, Y. C., Shen, K. Y., Lee, S. T., & Shieh, J. C. (2022). Selecting the fintech strategy for supply chain finance: A hybrid decision approach for banks. Mathematics, 10(14), 2393. https://doi.org/10.3390/math10142393

Lee, H. H., Yang, S. A., & Kim, K. (2019). The role of fintech in mitigating information friction in supply chain finance.

Min, H. (2019). Blockchain technology for enhancing supply chain resilience. Business Horizons, 62(1), 35-45. https://doi.org/10.1016/j.bushor.2018.08.012

Nazarian-Jashnabadi, J., Ronaghi, M., alimohammadlu, m., & Ebrahimi, A. (2023). The framework of factors affecting the maturity of business intelligence. Business Intelligence Management Studies, 12(46), 1-39. https://doi.org/10.22054/ims.2023.74305.2346

Salih, A. A., Alsalhi, L., & Abou-Moghli, A. (2024). Entrepreneurial orientation and digital transformation as drivers of high organizational performance: evidence from Iraqi private banks. Uncertain Supply Chain Management, 12, 9-18. https://doi.org/10.5267/j.uscm.2023.10.022

Shahabi, V., Azar, A., Faezi Razi, F., & Fallah Shams, M. (2021). Modeling the impact of the Fourth Industrial Revolution on the banking services supply chain using system dynamics and fuzzy DEMATEL. International Business Management, 4(1), 76-89.

Shahabi, V., Azar, A., Faezi Razi, F., & Fallah Shams, M. F. (2022). Analysis of Factors Affecting the Development of Banking Service Supply Chains in the Fourth Industrial Revolution. Management Research in Iran, 26(2), 95-114. https://mri.modares.ac.ir/article_578.html?lang=en

Shahbandarzadeh, H., & Behroozi, Z. (2021). Proposing a Model for Performance Evaluation of National Bank Branches' Supply Chain Using a Two-Stage Process and Data Envelopment Analysis.

Silvestro, R., & Lustrato, P. (2015). Integrating financial and physical supply chains: the role of banks in enabling supply chain integration. International Journal of Operations & Production Management, 34(3), 298-324. https://doi.org/10.1108/IJOPM-04-2012-0131

Wan, Q., & Cui, J. (2024). Dynamic evolutionary game analysis of how fintech in banking mitigates risks in agricultural supply chain finance.

Zeinati, B., Taleghani, M., & Sharj-Sharifi, A. (2025). Designing Industry 4.0 maturity dimensions in the banking services supply chain and digital banking development using a grounded theory approach.