Mechanisms for Enhancing Organizational Productivity through Technology-Based Learning
Keywords:
Technology-based learning, Organizational productivity, Organizational learning, Digital transformation, Knowledge managementAbstract
This study aims to identify and explain the mechanisms through which technology-based learning enhances organizational productivity. This research adopted a qualitative systematic review design, analyzing 15 peer-reviewed articles from Scopus, Web of Science, ScienceDirect, and Google Scholar. Articles were selected based on relevance and methodological rigor until theoretical saturation was achieved. Data were analyzed using NVivo 14 software through Braun and Clarke’s (2006) six-step thematic analysis, including open, axial, and selective coding. Peer debriefing and textual triangulation ensured credibility and dependability of the findings. Results revealed that technology-based learning enhances organizational productivity through three main mechanisms: (1) technological infrastructure development, including integrated learning systems, virtual environments, artificial intelligence, and big data analytics; (2) transformation of learning processes such as data-driven learning, digital knowledge sharing, gamification, and intergenerational learning; and (3) organizational outcomes such as improved efficiency, human capital development, a stronger learning culture, and increased innovation. These findings highlight that technology acts not only as a medium for knowledge transmission but as a structural enabler of continuous learning and sustainable productivity. Technology-based learning fosters intelligent infrastructures and interactive learning processes that facilitate data-driven decision-making, enhance learner motivation, and strengthen organizational innovation. Achieving sustainable productivity requires alignment between technological capabilities, a learning-oriented culture, and transformational leadership.
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