Reconstructing the Role of the Audience in Digital Advertising Art from 2010 to 2020 with a Focus on Creative Participation
Keywords:
reinvention of the role of the audience, brand-audience interaction, digital advertising, Creative participationAbstract
The present study aimed to reconstruct the role of the audience in digital advertising art between 2010 and 2020 with an emphasis on audiences’ creative participation in the production, reproduction, and dissemination of advertising content. This study was conducted using a qualitative approach and thematic analysis method. The research population consisted of specialists in digital advertising, media studies, digital marketing, and social media content production selected through purposive sampling. Data were collected through semi-structured interviews and qualitative content analysis of selected digital advertising campaigns. Three prominent campaigns, including #ShareACoke, The Most Interesting Man in the World, and Your Shot, were selected as case studies. The collected data were coded and analyzed using MAXQDA software, and the main organizing themes were extracted. The findings demonstrated that the role of the audience in digital advertising has shifted from passive message receivers to active participants, content producers, and co-creators of meaning. The results identified three major dimensions: “the transition from linear communication to interactive communication,” “the transformation of audiences into advertising co-creators,” and “the integration of audience lived experiences into brand narratives.” Furthermore, the analysis of the selected campaigns revealed that personalization, user-generated content, storytelling, hashtag engagement, and social media participation significantly enhanced brand-consumer interaction, strengthened brand identity, increased audience loyalty, and expanded advertising reach. The findings also indicated that audiences play a major role in legitimizing and spreading advertising messages through the reproduction and reinterpretation of digital content. Digital advertising during the 2010–2020 period moved beyond traditional one-way communication models and evolved into an interactive, participatory, and network-based structure in which audiences became part of the process of meaning-making and brand identity formation. Creative audience participation not only increases advertising effectiveness but also contributes to the development of deeper emotional and long-lasting relationships between brands and audiences. Therefore, audiences in contemporary digital advertising can no longer be considered passive consumers, but rather active agents within the media and advertising ecosystem.
Downloads
References
Alipour, M. S., & Karimi, F. (2023). Investigating the impact of technology and social media on students' social and friendly relationships. Proceedings of the First International Conference on Research in Management, Education, and Training,
Armutlu, İ. İ. (2023). The Digital Era Effect on Brand Image and Brand Communication: The Coca-Cola Case Studies. Özgür Yayın Dağıtım Ltd. Şti. https://www.ceeol.com/search/chapter-detail?id=1171777
Barfi Dokht, M., & Mozaffari, M. (2016). An investigation of the psychological model of creating purchasing habits in customers. Proceedings of the Second International Conference on Accounting, Management, and Business Innovation,
Berthon, P. R., Pitt, L. F., & Campbell, C. (2008). Ad lib: When consumers create the ads. California Management Review, 50(4), 6-30. https://doi.org/10.2307/41166454
Brodie, R. J., Hollebeek, L. D., Juric, B., & Ilic, A. (2011). Customer engagement: Conceptual domain, fundamental propositions, and implications for research in service marketing. Journal of Service Research, 14(3), 252-271. https://doi.org/10.1177/1094670511411703
Cheong, H. J., & Morrison, M. A. (2008). Consumers' reliance on product information and recommendations found in UGC. Journal of Interactive Advertising, 8(2), 38-49. https://doi.org/10.1080/15252019.2008.10722141
Chi, N. T. K. (2021). Understanding the effects of eco-label, eco-brand, and social media on green consumption intention in ecotourism destinations. Journal of Cleaner Production, 321, 128995. https://doi.org/10.1016/j.jclepro.2021.128995
Christodoulides, G., Jevons, C., & Bonhomme, J. (2012). Memo to marketers: Quantitative evidence for change. Journal of Advertising Research, 52(1), 53-64. https://doi.org/10.2501/JAR-52-1-053-064
Crawford, R. (2020). Coke and the media. 59-76. https://doi.org/10.4324/9781351024020-4
Davis, B. (2022). Art in the after-culture: Capitalist crisis and cultural strategy. Haymarket Books. https://www.amazon.com/Art-After-Culture-Capitalist-Cultural-Strategy/dp/1642594628
Dessart, L., Veloutsou, C., & Morgan-Thomas, A. (2015). Consumer engagement in online brand communities: A social media perspective. Journal of Product & Brand Management, 24(1), 28-42. https://doi.org/10.1108/JPBM-06-2014-0635
Deuze, M. (2023). Life in media: A global introduction to media studies. MIT Press. https://www.amazon.com/Life-Media-Global-Introduction-Studies/dp/0262545586
Dwivedi, Y. K., Ismagilova, E., & Hughes, D. L. (2021). Social media marketing: Theoretical and empirical perspectives. International Journal of Information Management, 59, 102-104. https://doi.org/10.1016/j.ijinfomgt.2021.102104
Faruk, M., Rahman, M., & Hasan, S. (2021). How digital marketing evolved over time: A bibliometric analysis on scopus database. Heliyon, 7(12). https://www.researchgate.net/publication/357037311_How_Digital_Marketing_Evolved_Over_Time_A_Bibliometric_Analysis_on_Scopus_Database
Fiske, J. (1987). Television culture. Routledge. https://www.routledge.com/Television-Culture/Fiske/p/book/9780415596473
Halefoğlu, S. B. (2024). An Analysis of Persuasion Techniques Used in Turkish Television Commercials From Past to Present (1980-2024). JOEEP: Journal of Emerging Economies and Policy, 10(1), 387-398. https://dergipark.org.tr/en/pub/joeep/issue/91797/1612011
Hall, S. (1980). Encoding/decoding Culture, media, language. Hutchinson. https://www.taylorfrancis.com/chapters/edit/10.4324/9780367809195-6/encoding%E2%80%94decoding-1980-stuart-hall
Hoseinpour, T. (2024). The role of literature and verbal identity in branding and its impact on the audience. Proceedings of the Ninth International Conference on Language and Literature Studies,
Hosseini, S. H., Hadadi, M. I., Bozorgzadeh, M. A., & Zargari, T. (2024). The role of digital marketing and social media in developing new markets. Proceedings of the Ninth International Conference on Management, Accounting, Economics, and Social Sciences,
Jalilvand, K., Maqsoudi, M., & Salavatiyan, S. (2022). Identifying and categorizing users of online film watching platforms using social network analysis techniques: A case study of CinemaMarket. Modern Marketing Research, 11(4), 20-21. https://doi.org/10.22108/nmrj.2021.126442.2324
Jenkins, H. (2006). Convergence culture: Where old and new media collide. New York University Press. https://www.tandfonline.com/doi/full/10.1080/13691180802203809
Jenkins, H., Ford, S., & Green, J. (2013). Spreadable media: Creating value and meaning in a networked culture. New York University Press. https://www.degruyterbrill.com/document/doi/10.18574/nyu/9780814743515.001.0001/html
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59-68. https://doi.org/10.1016/j.bushor.2009.09.003
Kazemi Saraskandaroud, Z., Shirkhodai, M., Yahya Zadeh Far, M., Safar, M., & Namdar Tajari, S. (2023). The evolution of media in designing advertising campaigns from traditional to digital based on generations two to five of marketing.
Laskin, A. V., & Freberg, K. (2024). Public Relations and Strategic Communication in 2050. TAYLOR FRANCIS Limited. https://doi.org/10.4324/9781003426653
Lopes, C. C. D. N. M. (2018). Brands and sustainability: contributions for an ecological take on brands of the consumer's society. https://comum.rcaap.pt/entities/publication/4fbacb64-94ee-4a6d-9729-be70b797436b
Lury, C. (2004). Brands: The logos of the global economy. Routledge. https://doi.org/10.4324/9780203495025
MacRury, I., & Manika, D. (2024). Digital Advertising Evolution. Routledge. https://doi.org/10.4324/9781003168485
Marinaccio, D. (2015). Admen, Mad Men, and the Real World of Advertising: Essential Lessons for Business and Life. Simon and Schuster. https://www.amazon.com/Admen-Mad-Real-World-Advertising/dp/1628725729
Mohammadian, M., Dehqanian, H., Kamrani, B., & Giyahi, Y. (2018). A model of modern and contemporary visual arts marketing within an institutional framework: A grounded theory study of the Iranian market. Business Management, 10(4), 713-742. https://doi.org/10.22059/jibm.2018.252666.2957
Morley, D. (1992). Television, audiences and cultural studies. Routledge. https://ayomenulisfisip.wordpress.com/wp-content/uploads/2015/08/television-audiences-and-cultural-studies.pdf
Muntinga, D. G., Moorman, M., & Smit, E. G. (2011). Introducing COBRAs: Exploring motivations for brand-related social media use. International Journal of Advertising, 30(1), 13-46. https://doi.org/10.2501/IJA-30-1-013-046
Nabila, A. (2024). Digital Advertising Professionals' Imagined Audience in Indonesia: A Qualitative Study. http://www.diva-portal.org/smash/get/diva2:1876701/FULLTEXT01.pdf
Nagvanshi, S., Gupta, N., & Kumar, V. (2023). Social Media advertising in the recent years: A bibliometric analysis and thematic overview. https://www.researchgate.net/publication/382027879_Social_Media_advertising_in_the_recent_years_A_bibliometric_anal
O'Reilly, T. (2005). What is Web 2.0? https://www.oreilly.com/pub/a/web2/archive/what-is-web-20.html
Pourmand, F. (2017). The interdisciplinary perspective of the artist and audience in contemporary interactive art (with a focus on the interactive project of the Heart Library). Visual Arts Theory Journal, 2(1), 61-76. https://jtpva.alzahra.ac.ir/article_3979.html?lang=en
Pournehal, B. (2022). Transformation and objectives of digital marketing. Proceedings of the Fourth International Conference on Management, Accounting, Economics, and Banking in the Third Millennium,
Razavi, S. H. (2018). Search Engine Marketing using Google AdWords to meet the immediate needs of tourism service providers in the online space. Tourism and Leisure Studies, 5(10), 43-51. https://www.igi-global.com/viewtitle.aspx?titleid=145711
Ribeiro, J., & da Silva Gabriel, M. L. D. (2024). The eco-engaged runner's edge: how green consumer values drive opportunity spotting and effortless product disposal. Review of Sdgs in Emerging Countries, 6(sdgs), e52-e52. https://doi.org/10.37497/2965-7393.SDGs-Countries.v6.n00.52
Roth-Cohen, O., & Avidar, R. (2022). A decade of social media in public relations research: A systematic review of published articles in 2010-2020. Public Relations Review, 48(1), 102154. https://doi.org/10.1016/j.pubrev.2022.102154
Santos, J. (2022). The so-called UGC: An updated definition of user-generated content in the age of social media. Social Media Studies Journal, 4(2), 21-39. https://doi.org/10.13140/RG.2.2.14937.24161
Schivinski, B., & Dabrowski, D. (2016). The effect of social media communication on consumer perceptions of brands. Journal of Marketing Communications, 22(2), 189-214. https://doi.org/10.1080/13527266.2013.871323
Schroeder, J. E. (2017). Visual consumption in the age of digital media. Consumption Markets & Culture, 20(6), 483-486. https://doi.org/10.1080/10253866.2017.1334282
Shannon, C. E., & Weaver, W. (1949). The mathematical theory of communication. University of Illinois Press. https://ieeexplore.ieee.org/abstract/document/6773024/
Sheikhoond, A. A., & Davari, A. (2023). Examining the impact of digital advertising on social networks on users' purchase intentions. Entrepreneurship and Innovation Research, 2(3), 29-48. https://journal.iransaei.ir/article_183932.html
Sicondolfo, C. F. (2024). Programming Process Pedagogy: Towards Meaningful Audience Engagement and Public Participation Models Within Contemporary Canadian Media Arts Festival, 2012-2024. https://yorkspace.library.yorku.ca/items/8926af10-035a-482e-955d-625fd4b89db9
Tafesse, W. (2016). Content strategies and audience response on Facebook brand pages. Marketing Intelligence & Planning, 34(6), 927-943. https://doi.org/10.1108/MIP-07-2015-0135
Taheri, M. H., & Hamadi, K. (2021). Investigating the effect of brand identity on brand evaluation and the establishment of customer loyalty. Business Management Strategy, 2(4), 8. https://doi.org/10.52547/JABM.2.4.85
Taheri, N., & Akbari, N. (2015). The moderating effect of online shopping experience on customer satisfaction and repurchase intention. Proceedings of the Second International Conference on Future Studies, Management, and Economic Development,
Trachuk, T., Vdovichena, O., Andriushchenko, M., Semenda, O., & Pashkevych, M. (2021). Branding and advertising on social networks: Current trends. International Journal of Computer Science & Network Security, 21(4), 178-185. https://www.lib.udau.edu.ua/bitstreams/200cbe5f-60cf-4dd6-be7c-c5ee6d650624/download
Zia, B., & Zarei, A. (2024). Examining the impact of brands and branding on company growth and performance improvement. Proceedings of the Third International Congress on Management, Economics, Humanities, and Business Development,