Designing an Organizational Learning Model Based on Knowledge Management in Executive Organizations
Keywords:
Organizational learning, knowledge management, executive bodiesAbstract
The present study aimed to develop and explain an organizational learning model grounded in knowledge management for employees of executive organizations in Markazi Province based on the national knowledge management framework. This applied research adopted a qualitative methodology using a grounded theory approach. The research population consisted of 103 managers and deputy managers of executive organizations, from whom 23 participants were purposively selected until theoretical saturation was achieved. Data were collected through an extensive literature review and semi-structured interviews. Data analysis followed open, axial, and selective coding procedures. Credibility and reliability were ensured through expert validation, member checking, and Galvin reliability assessment. Findings indicated that the organizational learning model based on knowledge management comprises five interrelated dimensions. Causal conditions included organizational capital, organizational process structures, organizational culture, leadership, organizational reconstruction, technology, and organizational welfare. Contextual conditions involved organizational innovation, organizational learning development, collective intelligence valuation, individual development, organizational trust, and knowledge capital development. Strategic conditions encompassed knowledge discovery, creation, storage, dissemination, application, and knowledge dynamization. Intervening conditions included managerial, financial, human resource, and time constraints. Consequences involved improved service quality, increased citizen satisfaction, enhanced accountability transparency, organizational productivity, organizational branding, and implementation of integrated knowledge management standards. Sustainable organizational learning in executive organizations emerges when knowledge management is institutionalized as an integrated system embedded within organizational structures, leadership practices, technological infrastructures, and learning strategies, ultimately enhancing performance effectiveness and organizational value creation.
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